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11 Courses

Customized Programmes

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Customized Programmes

NVQ-J Level 2 In Customer Service

Customized Programmes

Examination Sample

Customized Programmes

Global Services Sector Leadership and Management

The GSS Leadership and Management is a robust Programme which is designed for persons who are desirous of developing the knowledge, skills and attitudes necessary to function effectively and efficiently in a Leadership or Management role within the GSS environment. It supports the strategic focus to move to higher value-added jobs in the sector. The programme requires completion of 1,176 hours of in class training and on-the-job learning over approximately a 9–12-month period. At the end of the programme, graduates will receive the customized certificate in GSS Leadership and Management and will be qualified to work as a manager. They will become competent Leaders and Managers to guide the operations within their company, contributing to the improved efficiency of operations and maximum productivity.

NVQ-J Level 5 in Human Resource Management copy 1
Customized Programmes
Preview Course

Customized Programmes

NVQ-J Level 5 in Human Resource Management copy 1

This course is designed to equip learners with the requisite knowledge, skills, and attitude to effectively operate within a Human Resource Management Environment. The course clarifies the context of the learner’s specific HR development programme and the opportunities it affords to prepare for a career in HR. It explores a range of roles and career paths available in HR and considers the wider performance requirements, including work management, creative problem-solving and teamwork, required of HR professionals.