14 Courses
Customized Programmes
Global Services Sector Leadership and Management
The GSS Leadership and Management is a robust Programme which is designed for persons who
are desirous of developing the knowledge, skills and attitudes necessary to function effectively
and efficiently in a Leadership or Management role within the GSS environment. It supports the
strategic focus to move to higher value-added jobs in the sector.
The programme requires completion of 1,176 hours of in class training and on-the-job learning
over approximately a 9–12-month period.
At the end of the programme, graduates will receive the customized certificate in GSS
Leadership and Management and will be qualified to work as a manager. They will become
competent Leaders and Managers to guide the operations within their company, contributing to
the improved efficiency of operations and maximum productivity.
Customized Programmes
NVQ-J Level 5 in Human Resource Management copy 1
This course is designed to equip learners with the requisite knowledge, skills, and attitude to effectively operate within a Human Resource Management Environment. The course clarifies the context of the learner’s specific HR development programme and the opportunities it affords to prepare for a career in HR. It explores a range of roles and career paths available in HR and considers the wider performance requirements, including work management, creative problem-solving and teamwork, required of HR professionals.